Frequently Asked Questions

Find answers to common questions about iorUp

Q1: What is iorUp?

iorUp is a mobile application designed to be a bridge for Myanmar people living in or moving to Japan. The application helps you find jobs, explore rental housing, and access useful daily life resources, all in one place. With built-in chat features, you can connect directly with employers, landlords, and other Myanmar community members in Japan.

Q2: Is iorUp free to use?

Yes! iorUp is completely free to download and use. You can browse and share jobs, rentals, and daily life resources without any charges.

Q3: How to set up an iorUp Account?

It’s quick and simple! Download the iorUp application from Google Play or the App Store. Sign up with your Gmail, and choose your preferred language. Then create your profile by filling in your basic details. You will be ready to start browsing and posting jobs, rentals, and daily life resources in a few minutes.

Q4: Can everyone post on iorUp?

Anyone can share posts in the Job category. However, if you want to post in the Real Estate or Snap categories, you’ll need to apply for a Super User account for free.

Q5: What is a Super User account?

A Super User account is a special account type on iorUp that allows verified and trusted users to post in the Real Estate and Snap category. This helps us keep all listings safe, accurate, and reliable for our community.

Q6: How do I apply for a Super User account?

To apply, go to your user profile and click “Apply for Super User.” Fill out the required details and contact information, then submit the form. After that, our Admin Team will review your application, and you’ll be notified once it’s approved.

Q7: How do you make sure job and rental listings are valid?

Every post shared on the iorUp application is carefully reviewed and verified by our Admin Team at the data center before it is published. This ensures that iorUp remains a safe and trustworthy platform you can use with confidence.

Q8: How can I contact iorUp support?

You can contact iorUp Customer Service directly through the in-app chat on the iorUp application. You can also send us a message using the Help & Contact tab in your user profile. In addition, support is available through the Contact Center on the iorUp website.